Why Jeeves ERP Is Easy To Upgrade

Ahwen Sheikh
August 2018

Radar Group says that most upgrades cost more than half the initial system investment. So, upgrading twice means paying for your system all over again. At Jeeves, we have solved that problem. Our upgrades don’t impact existing customizations or require data migration – that’s why over 90% of our customers are on, or moving to, our latest version.

According to a recent report by Radar Group, the average length of ownership of an ERP system is 12 years. And a little known fact? The initial ERP implementation typically represents just 25% of the total cost of ownership over time. 
So where do the other costs come from?

One of the biggest areas is upgrades. Companies, on average, upgrade their ERP systems about 2 times over the life of an ERP system. Upgrades keep the system current, refreshing the technology and delivering newly available functionality. But most systems aren’t easy to upgrade, especially once they’ve been customized.
In fact, Radar Group says that most upgrades cost more than half the initial system investment. So, upgrading twice means paying for your system all over again.
At Jeeves, we have solved that problem. Our upgrades don’t impact existing customizations or require data migration – that’s why over 90% of our customers are on, or moving to, our latest version.

The technical process of upgrading Jeeves ERP can be done in a matter of minutes (and, it’s included as part of our cloud service). From there, the upgrade process is simply a matter of change management. Many of our customers budget a week or two to evaluate new features, and compare them to existing processes. After deciding how to move forward and some internal testing and training, they are up and running in no time—and with no added expense.

With Jeeves ERP, you are in control of how and when you upgrade. You are not dependent on the availability system experts to guide you through the process, nor are you constrained by the cost of their expertise.